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Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our website or services, we may collect personal details, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and payment details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Usage details through cookies and tracking technologies

C. Information from Third Parties

We may receive data from third-party partners, such as payment processors and advertising networks, in compliance with applicable laws.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services

  • Process transactions and billing

  • Communicate with you (newsletters, updates, promotions)

  • Enhance website security and detect fraudulent activities

  • Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Consent (when you opt-in to receive updates)

  • Contractual necessity (to provide services you request)

  • Legal obligations (to comply with regulations)

  • Legitimate interest (for security, fraud prevention, and analytics)

4. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you have rights regarding your personal data:

For EU Residents (GDPR):

  • Right to access, correct, or delete your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

For California Residents (CCPA & CPRA):

  • Right to know what data we collect and how we use it

  • Right to request deletion of personal data

  • Right to opt-out of data selling (we do not sell personal data)

To exercise these rights, contact us at [insert contact email].

5. Data Retention & Security

We store your data only as long as necessary for business and legal purposes. Security measures include encryption, secure servers, and restricted access to personal data.

6. Cookies & Tracking Technologies

We use cookies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Third-Party Sharing & Disclosures

We do not sell personal data. However, we may share information with:

  • Service providers (hosting, payment processing, analytics)

  • Legal authorities (if required by law)

8. International Data Transfers

If you access our services from outside the U.S., your data may be transferred to and processed in other countries with different data protection laws.

9. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age. If you believe a minor has provided us personal information, contact us for removal.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

AGENTIUM INC
Email:        office@agentiuminc.com
Address:   Gotse Delcev 6/6 1400 Veles, Macedonia